Job Description
Join North Carolina's premier public service team as a Weekend Shift Coordinator in Charlotte. This pivotal role ensures uninterrupted delivery of critical state services during weekend hours, supporting citizens across Mecklenburg County. You'll be at the forefront of our mission to provide accessible, efficient government operations while maintaining work-life balance through a structured weekend schedule. Ideal for dedicated professionals seeking meaningful impact with flexible scheduling.
Responsibilities
- Oversee weekend operations of state service centers and public access points
- Coordinate emergency response protocols and inter-departmental communications
- Manage citizen inquiries and service requests via digital and in-person channels
- Implement weekend-specific public outreach initiatives and community engagement
- Train and supervise weekend support staff across multiple service areas
- Prepare comprehensive weekend activity reports for senior leadership
- Maintain compliance with state service standards and accessibility requirements
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years experience in government operations or public sector coordination
- Proven ability to manage weekend/holiday shift schedules and staff
- Strong crisis management and emergency response background
- Excellent communication skills with diverse community populations
- Proficiency in state service platforms and digital service tools
- Valid North Carolina driver's license with clean record
- Ability to obtain security clearance for public access systems