Job Description
Join the Texas Department of Public Safety as a Weekend Shift Public Service Specialist and become a vital part of our community-focused team. This unique full-time role offers the stability of state employment with the flexibility of a weekend schedule (Friday-Sunday), allowing you to balance work-life priorities while serving Houston residents. Enjoy comprehensive benefits, competitive pay, and the satisfaction of contributing to public safety initiatives.
Responsibilities
- Provide exceptional citizen assistance at public service counters during weekend hours
- Process state-issued documents (IDs, permits, licenses) with precision and confidentiality
- Manage walk-in inquiries and resolve public service issues efficiently
- Collaborate with cross-agency teams for seamless weekend operations
- Maintain accurate digital records and compliance with state regulations
- Support emergency response coordination during weekend shifts
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and state databases
- Valid Texas driver's license with clean driving record
- Ability to work flexible weekends (Fri-Sun) and holidays
- Strong conflict resolution and communication skills
- Pass background check and drug screening requirements