Job Description
Join Texas State Government's elite weekend operations team and serve the public while enjoying a balanced work-life schedule. This critical role supports essential state services during peak weekend hours, ensuring seamless operations and citizen satisfaction. We offer competitive benefits, career advancement opportunities, and the pride of public service.
Responsibilities
- Manage weekend citizen service inquiries via phone, email, and in-person channels
- Process critical state documentation and permits within SLA requirements
- Coordinate emergency response protocols with state agencies during weekends
- Generate weekly performance reports using state data systems
- Maintain compliance with Texas state regulations and security protocols
- Train weekend staff on new procedures and system updates
- Support special weekend events and public outreach initiatives
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years customer service or government experience
- Texas state driver's license and clean driving record
- Proficiency in Microsoft Office Suite and state database systems
- Ability to work flexible weekends (Friday-Sunday) with rotating shifts
- Valid Texas Notary Public certification or willingness to obtain
- Bilingual English/Spanish skills highly desirable
- Pass background check and drug screening