Job Description
Join our dynamic team as a DMV Customer Service Representative in Oakland, CA! We offer weekly pay and a supportive environment where you can make a difference. As the face of our DMV services, you'll assist customers with registrations, licenses, and inquiries while ensuring compliance with state regulations. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth in a government-adjacent role.
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Verify documentation and maintain compliance with state regulations
- Utilize DMV software systems for data entry and transaction processing
- Collaborate with team members to streamline customer service workflows
- Uphold confidentiality and ethical standards in all customer interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency in office software (MS Office, Google Workspace)
- Strong communication and problem-solving skills
- Ability to handle sensitive information with discretion
- Basic knowledge of DMV procedures preferred
- Valid California driver's license required
- Ability to work in a fast-paced environment