Job Description
Join our mission to serve Texas communities as an Administrative Assistant I with the Texas Workforce Commission. This entry-level role offers comprehensive benefits, career growth opportunities, and the chance to make a tangible impact in public service. No prior government experience required – we provide full training!
Why Join Us?
- Competitive salary with state retirement benefits
- Generous paid time off and holidays
- Tuition reimbursement for professional development
- Stable, mission-driven work environment
Responsibilities
- Process unemployment claims and manage case documentation
- Provide exceptional customer service via phone, email, and in-person
- Maintain accurate databases using state systems (training provided)
- Coordinate departmental communications and scheduling
- Prepare reports and correspondence in compliance with state regulations
- Support outreach programs for workforce development initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Customer service mindset with problem-solving aptitude
- Basic data entry skills (typing test required)
- Valid Texas driver's license (if travel required)