Job Description
Launch your public service career with the City of Miami! We're seeking motivated Administrative Clerks to support our mission of delivering exceptional government services to our vibrant community. This entry-level position offers comprehensive training, competitive benefits, and a clear pathway for growth within municipal government.
As an Administrative Clerk, you'll be the backbone of our operations, ensuring efficient workflows and accurate documentation while gaining invaluable experience in public administration. Join our dedicated team where your contributions directly impact Miami's residents.
Responsibilities
- Manage and maintain official departmental records and documentation systems
- Process and verify citizen applications, permits, and public service requests
- Provide exceptional customer service via phone, email, and in-person interactions
- Coordinate scheduling, meetings, and logistics for departmental operations
- Assist with data entry, report generation, and administrative support tasks
- Support departmental compliance with municipal regulations and procedures
- Collaborate with cross-functional teams on special projects and initiatives
Qualifications
- High school diploma or equivalent required (associate's degree preferred)
- 0-2 years of administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to multitask and prioritize in a fast-paced environment
- Basic knowledge of public sector operations preferred
- Must pass background check and meet city residency requirements