Job Description
Join the Social Security Administration as an Administrative Specialist in Columbus and make a meaningful impact on the lives of Ohioans. This premier federal opportunity offers competitive benefits, career advancement, and the chance to serve our community with integrity. We seek a highly organized professional to support critical operations in a dynamic government environment.
Responsibilities
- Manage and maintain confidential case files with meticulous attention to detail
- Process complex benefit applications and verify documentation accuracy
- Coordinate with federal agencies and stakeholders to resolve inquiries
- Prepare comprehensive reports using advanced Excel and database systems
- Provide exceptional customer service via phone, email, and in-person interactions
- Support administrative functions including scheduling, record-keeping, and compliance
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 3 years of administrative experience in government or regulated industry
- Proficiency in Microsoft Office Suite (Advanced Excel required)
- Strong knowledge of federal records management protocols
- Exceptional communication and problem-solving abilities
- Ability to obtain and maintain federal security clearance
- U.S. citizenship and clean background check