Job Description
Join our mission to serve America's heroes as an Administrative Specialist at the Mesa VA Medical Center. This entry-level federal position offers comprehensive benefits, career growth opportunities, and the chance to make a tangible impact in veterans' lives. No prior federal experience required—we provide extensive training and mentorship to ensure your success.
Responsibilities
- Process veteran benefits applications with 100% accuracy
- Manage electronic health records and document scanning systems
- Coordinate with medical teams to schedule appointments and track patient data
- Respond to veteran inquiries via phone and email channels
- Maintain compliance with HIPAA and federal privacy regulations
- Support facility operations through administrative task management
- Participate in cross-departmental process improvement initiatives
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Strong attention to detail and organizational skills
- Effective written and verbal communication abilities
- Basic knowledge of medical terminology (or willingness to learn)
- Experience with customer service environments