Job Description
Join Illinois' premier public service agency in a critical administrative role with immediate start availability. This position offers the unique opportunity to support state operations while gaining valuable government experience. We're seeking a detail-oriented professional to maintain agency workflows and ensure compliance with state regulations. Enjoy competitive pay, flexible scheduling, and the satisfaction of serving Chicago's diverse communities.
Responsibilities
- Process and maintain confidential case files with 99% accuracy
- Coordinate cross-departmental communications and scheduling
- Manage digital document systems ensuring HIPAA/GDPR compliance
- Assist with public inquiries via phone, email, and in-person
- Prepare routine reports using Microsoft Office Suite
- Support special projects including community outreach initiatives
- Train temporary staff on agency protocols
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 2+ years administrative experience in government/nonprofit
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Illinois driver's license and reliable transportation
- Ability to pass background check and drug screening
- Excellent written and verbal communication skills
- Experience with case management software (e.g., Cerner)
- Bilingual English/Spanish certification (highly desired)