Job Description
Join our mission to serve America's heroes as a part-time Administrative Specialist in Raleigh, NC. This flexible position (20 hours/week) offers the unique opportunity to support federal operations while maintaining work-life balance. Ideal for students, career-changers, or professionals seeking meaningful part-time work in public service. No prior federal experience required – we provide comprehensive training.
Responsibilities
- Manage veteran records and confidential documentation with precision
- Process benefit applications and correspondence within federal guidelines
- Coordinate scheduling and logistics for veteran outreach events
- Maintain digital databases and ensure data integrity
- Assist veterans with benefit inquiries via phone and in-person
- Prepare reports using federal compliance standards
- Collaborate with cross-functional teams to support service delivery
Qualifications
- High school diploma or equivalent (bachelor's preferred)
- 1+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and confidentiality skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check
- U.S. citizenship required
- Basic knowledge of veteran services preferred