Job Description
Are you seeking a stable career with a meaningful impact? The North Carolina Department of Health and Human Services is actively recruiting a detail-oriented Administrative Specialist to join our high-performing team in Charlotte, NC. We are dedicated to serving the citizens of North Carolina and offer a dynamic work environment where your contributions matter.
In this pivotal role, you will support essential government operations. We pride ourselves on employee well-being and provide a comprehensive benefits package, including weekly pay cycles, health insurance, and a robust retirement plan. If you are a self-motivated professional looking to advance your career in the public sector, we encourage you to apply.
Responsibilities
- Manage high-volume incoming communications, including emails, phone calls, and correspondence, ensuring timely and professional responses.
- Process and maintain confidential state records and case files in strict adherence to NC state compliance regulations.
- Assist the public and internal staff with inquiries regarding departmental programs and policies.
- Perform accurate data entry and generate detailed reports using Microsoft Office Suite and specialized government databases.
- Coordinate logistics for departmental meetings, including scheduling, travel arrangements, and minute-taking.
- Support the preparation of grant applications and state-mandated compliance documentation.
Qualifications
- High School Diploma or GED required; Associate’s degree or relevant certifications preferred.
- Minimum of 2 years of administrative, clerical, or office support experience.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong typing skills (minimum 35 WPM) with high accuracy.
- Excellent verbal and written communication skills, with the ability to interact professionally with diverse populations.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.