Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Jacksonville, FL! We're seeking motivated Administrative Specialist Trainees to support critical veteran services. This entry-level role offers comprehensive training, competitive benefits, and a clear path to advancement. Join our mission to honor America's heroes while building a stable professional future with one of the nation's top federal employers.
What We Offer:
- Comprehensive federal benefits package (health, dental, vision)
- Student loan repayment assistance programs
- Flexible work arrangements and telework options
- Professional development and career advancement opportunities
- Generous paid time off and federal holidays
Responsibilities
- Process veteran benefit applications and supporting documentation with precision
- Manage digital records and maintain confidential case files
- Coordinate communications between veterans, families, and agency departments
- Support data entry and quality assurance for veteran service records
- Assist with scheduling and logistics for veteran outreach events
- Respond to routine inquiries via phone, email, and in-person channels
- Collaborate with cross-functional teams to improve service delivery
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Ability to handle sensitive information with discretion and integrity
- Basic understanding of federal regulations and compliance standards
- Excellent written and verbal communication abilities
- Valid Florida driver's license (if travel required)