Job Description
Join the City of Phoenix's dedicated team as an Administrative Specialist in our dynamic Weekend Operations Division. This critical role ensures seamless public service delivery during weekend hours, supporting essential municipal functions while Phoenix residents enjoy their leisure time. You'll be the backbone of weekend administrative operations, handling sensitive public inquiries with professionalism and precision. Enjoy competitive benefits, including health insurance and retirement plans, while contributing directly to our community's well-being.
Responsibilities
- Manage citizen inquiries and service requests during weekend shifts via phone, email, and in-person channels
- Process critical permits, licenses, and documentation with strict compliance protocols
- Coordinate emergency response communications and inter-departmental coordination
- Maintain accurate records and databases using city-specific software systems
- Support weekend public events and facility operations logistics
- Prepare detailed weekly shift reports for senior leadership review
- Train weekend staff on standard operating procedures and compliance requirements
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years administrative experience in government/public sector
- Proficiency in Microsoft Office Suite and data management systems
- Valid Arizona Driver's License with clean record
- Ability to obtain and maintain Level One Fingerprint Clearance Card
- Exceptional communication skills in English and Spanish (bilingual required)
- Availability to work Saturdays and Sundays, 6:00 AM - 6:00 PM
- Ability to pass comprehensive background check and drug screening