Job Description
Join the Department of Veterans Affairs as an Administrative Support Specialist and launch your federal career in Miami, FL! This entry-level position offers comprehensive benefits, professional development opportunities, and the chance to serve our nation's heroes. Work in a dynamic environment where your organizational skills directly impact veteran care services. No prior federal experience required – we provide on-the-job training for motivated candidates committed to public service excellence.
Responsibilities
- Process veteran benefit applications with 100% accuracy and timeliness
- Coordinate scheduling for multi-disciplinary healthcare teams
- Maintain confidential records using VA's secure documentation systems
- Respond to veteran inquiries via phone, email, and in-person channels
- Assist with special projects including community outreach events
- Collaborate with department heads on process improvement initiatives
- Prepare routine reports using Microsoft Office Suite
Qualifications
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to obtain and maintain government security clearance
- U.S. citizenship required
- Basic knowledge of veteran services programs
- Ability to work in fast-paced healthcare environment
- Pass pre-employment background check and drug screening