Job Description
Are you seeking a stable and rewarding career within the public sector? The Texas Department of State Health Services is currently accepting applications for Entry-Level Customer Service Representatives in Austin, TX. This is an exceptional opportunity for individuals with a desire to serve the community and no prior government experience required.
We are looking for motivated candidates who are eager to learn and grow within a dynamic government environment. Our team values integrity, service, and dedication. Join us to build a long-term career with comprehensive benefits, including health coverage, paid leave, and a retirement savings plan.
Responsibilities
- Receive and respond to inquiries from the public via phone, email, and in-person visits.
- Process incoming applications and documents with a high degree of accuracy.
- Maintain and organize physical and digital filing systems.
- Assist visitors with navigating departmental resources and procedures.
- Perform general clerical duties such as data entry, photocopying, and mail distribution.
- Collaborate with team members to ensure smooth daily operations.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer literacy and typing proficiency.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced, multi-tasking environment.
- Willingness to undergo a background check and drug screening.
- Must be a U.S. Citizen or authorized to work in the United States.