Job Description
Are you looking for a meaningful career in public service? The City of Charlotte is seeking a detail-oriented and professional Clerk to join our dedicated team. In this role, you will serve as a vital link between city departments and the community, ensuring accurate record-keeping and efficient workflow management. We offer a competitive salary, a comprehensive benefits package, and the opportunity to make a tangible impact in the Queen City. Apply today to start your journey with us!
Responsibilities
- Manage and maintain accurate, confidential records of city documents, correspondence, and official meeting minutes.
- Greet visitors, answer inquiries, and provide exceptional customer service at the front desk and via phone.
- Process incoming mail, faxes, and electronic data with high attention to detail and accuracy.
- Assist in preparing reports, forms, and administrative filings for various city departments.
- Operate office equipment including computers, scanners, printers, and multi-line telephone systems.
- Perform data entry tasks and maintain up-to-date databases and filing systems.
- Support senior staff with special projects, event coordination, and administrative tasks as assigned.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree or relevant certification preferred.
- Previous experience in a clerical, administrative, or government setting is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong attention to detail and the ability to prioritize multiple tasks efficiently under pressure.
- Excellent verbal and written communication skills with a professional demeanor.
- Ability to maintain strict confidentiality and adhere to city policies and procedures.