Job Description
Join the Texas Department of Motor Vehicles and make a difference in your community! We're seeking passionate Customer Service Representatives to assist citizens with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive pay, comprehensive benefits, and a $2,500 sign-on bonus for qualified candidates. This role offers stability, growth opportunities, and the satisfaction of serving Texans across the Lone Star State.
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations efficiently
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain accurate records using DMV software systems
- Collaborate with team members to streamline service workflows
- Uphold strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with computer systems and data entry
- Strong communication and problem-solving skills
- Ability to handle sensitive information with discretion
- Valid Texas driver's license at time of hire
- Bilingual (English/Spanish) preferred