Job Description
Are you a detail-oriented professional looking to make a tangible impact in your community?
The City of Austin is seeking a highly organized and customer-focused City Clerk to join our team. In this pivotal role, you will serve as the primary point of contact for official city records, ensuring the integrity of our municipal documentation while providing exceptional service to citizens and staff alike. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off, designed to support a healthy work-life balance.
If you are ready to advance your career in public service and thrive in a dynamic environment, we encourage you to apply today.
Responsibilities
- Manage and maintain the official city records, including minutes, ordinances, resolutions, and contracts, ensuring compliance with state and federal regulations.
- Receive, process, and file a high volume of incoming correspondence, deeds, licenses, and permits for the City Council and various departments.
- Provide accurate and courteous information to the public, citizens, and city officials regarding city procedures, meeting schedules, and public records requests.
- Assist in the preparation of agendas, packets, and reports for City Council and Board meetings, ensuring all materials are distributed in a timely manner.
- Oversee the daily operations of the front desk and reception area, managing phone inquiries and visitor traffic efficiently.
- Perform data entry and management tasks using various database systems to maintain up-to-date digital and physical filing systems.
- Support the election process by preparing ballots, checking voter registration lists, and ensuring voting locations are equipped with necessary materials.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree in Public Administration, Business, or a related field is preferred.
- A minimum of 2-4 years of experience in clerical work, records management, or administrative support within a government or corporate environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management systems (e.g., SharePoint, Salesforce, or similar).
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations and high-ranking officials.
- Exceptional attention to detail and the ability to maintain strict confidentiality of sensitive documents.
- Ability to prioritize multiple tasks in a fast-paced environment and meet strict deadlines.
- Valid Texas driver’s license is preferred.