Job Description
Are you an expert in federal retirement systems?
We are seeking a detail-oriented Pension Specialist to join our team in Chicago, IL, with the unique flexibility of remote work options. In this pivotal role, you will assist federal employees in navigating their pension plans, ensuring accurate processing and compliance with federal regulations.
As part of the Federal Retirement & Benefits Administration, you will have the opportunity to make a tangible impact on the financial security of our nation's workforce. We offer a competitive salary, a comprehensive benefits package, and a culture that values work-life balance.
Why Join Us?
- Remote Flexibility: Enjoy the benefits of telework arrangements.
- Competitive Pay: Earn between $35.00 and $45.00 per hour based on experience.
- Career Growth: Opportunities for advancement within the federal benefits sector.
Responsibilities
- Review and Process Pension Applications: Thoroughly analyze pension claim documents for accuracy and completeness, ensuring adherence to FERS and CSRS guidelines.
- Client Communication: Provide exceptional customer service to federal employees and retirees, answering complex inquiries regarding pension calculations, survivor benefits, and retirement eligibility.
- Data Entry & Management: Maintain precise records of all pension transactions and employee interactions within the secure federal database.
- Regulatory Compliance: Ensure all pension processing activities comply with current Office of Personnel Management (OPM) regulations and agency policies.
- Issue Resolution: Investigate and resolve discrepancies in pension records or benefit calculations promptly.
- Training & Support: Assist in the onboarding and training of new administrative staff regarding pension procedures.
Qualifications
- Education: Bachelor’s degree in Finance, Human Resources, or a related field required; equivalent experience in federal administration will be considered.
- Experience: Minimum of 3 years of experience in federal benefits administration, payroll processing, or pension management.
- Knowledge: Deep understanding of the Federal Employees Retirement System (FERS), Thrift Savings Plan (TSP), and Social Security integration.
- Skills: Proficiency in MS Office Suite (Excel, Word) and familiarity with federal HRIS systems.
- Soft Skills: Strong analytical skills, high attention to detail, and excellent verbal and written communication abilities.
- Clearance: Ability to pass a background check and adhere to federal security protocols.