Job Description
Are you looking for a stable, high-impact career in public service? The Baltimore City Government is currently seeking a dedicated and detail-oriented City Government Clerk to join our administrative operations. In this vital role, you will serve as the backbone of our municipal services, ensuring that records are preserved and public inquiries are handled with the highest level of professionalism.
As a City Clerk, you will be working in a dynamic environment where your organizational skills directly impact the efficiency of city departments. We pride ourselves on offering competitive compensation, comprehensive health benefits, and a supportive work culture. If you have a strong background in administration and a desire to serve the community, this is the opportunity for you.
Responsibilities
- Manage and maintain accurate municipal records, archives, and digital databases with strict adherence to privacy and compliance laws.
- Process and verify incoming applications, permits, and official documents for completeness and accuracy.
- Provide exceptional customer service by responding to phone calls, emails, and in-person requests from the public.
- Assist in the preparation of reports, agendas, and correspondence for city officials and department heads.
- Perform high-volume data entry and filing tasks using Microsoft Office Suite and government-specific document management systems.
- Ensure all clerical processes align with city policies, procedures, and federal regulations.
Qualifications
- High School Diploma or GED required; an Associate’s degree in Business Administration or Public Service is highly preferred.
- Minimum of 2-3 years of experience in administrative support, record-keeping, or a related clerical role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with government document software.
- Strong verbal and written communication skills with a focus on clarity and diplomacy.
- Exceptional attention to detail and the ability to maintain strict confidentiality of sensitive information.
- Ability to work efficiently in a fast-paced office environment and meet tight deadlines.