Job Description
Join Charlotte's dynamic public service team as a City Government Clerk! This pivotal role ensures seamless administrative operations across municipal departments, supporting our mission to build a vibrant, inclusive community. Enjoy competitive benefits, professional growth opportunities, and the pride of serving one of America's fastest-growing cities.
Why Charlotte? Experience Southern charm with big-city opportunities, renowned food scenes, and outdoor adventures. As a government employee, you'll contribute to initiatives shaping Charlotte's future while enjoying work-life balance and comprehensive benefits.
Responsibilities
- Manage and maintain official municipal records, permits, and documentation with precision
- Process citizen requests, applications, and departmental correspondence efficiently
- Coordinate public meetings, hearings, and council agendas with attention to detail
- Utilize municipal databases for record-keeping and compliance reporting
- Provide exceptional customer service to citizens, businesses, and internal stakeholders
- Support departmental operations through administrative task management
- Assist in records management and retention policy implementation
- Collaborate with cross-functional teams on municipal projects and initiatives
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or clerical experience in government/public sector
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to handle confidential information with discretion
- Knowledge of municipal records management best practices
- Customer service-oriented mindset with problem-solving aptitude