Job Description
Are you looking for a stable, rewarding part-time role where you can make a tangible difference in your community? Virginia DMV Customer Service Center is currently hiring dedicated Customer Service Representatives to join our team in Virginia Beach.
We pride ourselves on providing exceptional service to drivers and residents. In this role, you will be the face of the DMV, ensuring that every interaction is efficient, professional, and courteous. If you possess a friendly demeanor and a strong work ethic, we want to hear from you.
Responsibilities
- Assist customers with license renewals, vehicle registrations, and title transfers in person and over the phone.
- Process payments accurately and efficiently using our state-of-the-art POS systems.
- Resolve complex customer inquiries and resolve issues with patience and professionalism.
- Maintain accurate records of customer transactions and update internal databases.
- Ensure the customer service area is clean, organized, and welcoming.
- Adhere to all DMV regulations, policies, and security protocols.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service, retail, or administrative support is preferred.
- Strong computer literacy and ability to learn new software quickly.
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and work in a fast-paced environment.
- Must pass a background check and drug screening.