Job Description
Join the heart of our community. The City of Fresno is seeking a detail-oriented and professional City Government Clerk to join our dedicated Public Administration team. This is an Immediate Hire opportunity for a reliable individual ready to contribute to the efficient operation of city services.
In this pivotal role, you will serve as the first point of contact for the public, assisting with vital records, processing requests for information, and maintaining accurate office documentation. If you possess strong organizational skills and a passion for public service, we encourage you to apply today.
Responsibilities
- Public Records Management: Process and respond to public records requests in compliance with state and local laws, ensuring accuracy and confidentiality.
- Vital Records: Assist the public with the issuance of birth, death, and marriage certificates while maintaining strict privacy protocols.
- Front Desk Operations: Manage the main reception area, greet visitors, answer multi-line telephones, and direct inquiries to the appropriate departments.
- Administrative Support: Perform data entry, file management, and maintain organized filing systems for departmental records.
- Customer Service: Provide exceptional service to residents, businesses, and visitors, resolving inquiries with patience and professionalism.
- Office Maintenance: Monitor office supply levels, coordinate with vendors, and ensure the workspace remains clean and functional.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or coursework in Public Administration or Business is a plus.
- Experience: Minimum of 1 year of experience in an office setting, preferably in a government or clerical environment.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn department-specific software quickly.
- Typing: Strong typing skills (35+ WPM) with high accuracy.
- Communication: Excellent verbal and written communication skills in English.
- Attributes: Ability to work independently and collaboratively in a fast-paced environment; attention to detail is essential.