Job Description
Join Kansas' premier public service team as a DMV Customer Service Representative! We're seeking dedicated professionals to deliver exceptional service to Wichita residents. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. Make a tangible impact while serving your community.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy
- Provide clear guidance on Kansas DMV regulations and procedures
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain secure handling of sensitive personal documents and payment processing
- Collaborate with team members to improve service efficiency
- Utilize state-of-the-art DMV systems for documentation and compliance
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in a regulated environment
- Proficiency in Microsoft Office and data entry systems
- Excellent communication skills with multilingual ability a plus
- Strong attention to detail and problem-solving aptitude
- Ability to work flexible hours including Saturdays
- Kansas residency required