Job Description
Start your career in public service with the California DMV! We're seeking passionate Customer Service Representatives to join our Fresno team immediately. Help residents navigate vehicle registration, driver's licenses, and state ID services while enjoying competitive pay and comprehensive benefits. No DMV experience required—we provide full training for motivated individuals ready to make an impact.
Join a team that values community service and professional growth. Enjoy flexible scheduling, paid time off, and opportunities for advancement. Apply today and start your rewarding career tomorrow!
Responsibilities
- Assist customers with DMV transactions including registration renewals, driver's license applications, and title transfers
- Process payments and maintain accurate records using DMV computer systems
- Provide clear guidance on DMV regulations, documentation requirements, and procedures
- Resolve customer inquiries and complaints with professionalism and empathy
- Verify customer identification documents and eligibility for services
- Maintain organized workspace and ensure compliance with DMV security protocols
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with data entry abilities
- Ability to work in a fast-paced environment with attention to detail
- Valid California driver's license required
- Ability to pass background check and drug screening
- Flexible availability including some weekend hours