Job Description
Join North Carolina's premier transportation service as a Part-Time DMV Customer Service Representative. This role offers the unique opportunity to serve your community while developing valuable administrative skills in a dynamic government environment. Enjoy flexible scheduling and competitive compensation while contributing to Charlotte's mobility infrastructure.
We're seeking passionate individuals who thrive in customer-facing roles and possess exceptional problem-solving abilities. This position is perfect for students, career-changers, or professionals seeking supplemental income with meaningful impact.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide clear guidance on DMV regulations and documentation requirements
- Handle payment transactions and maintain accurate digital records
- Resolve customer inquiries regarding testing schedules and appointment systems
- Collaborate with team members to ensure efficient service delivery
- Uphold strict confidentiality standards for sensitive customer data
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and digital databases
- Excellent verbal communication and active listening skills
- Ability to remain calm under pressure during peak hours
- Valid North Carolina driver's license (or ability to obtain within 30 days)
- Basic knowledge of transportation regulations preferred