Job Description
Join our award-winning team at the Texas DMV as a Customer Service Representative! We're seeking passionate professionals to deliver exceptional service to Houston residents. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Help Texans navigate vehicle registrations, licenses, and titles with expertise and care. Apply today to start your rewarding career in public service!
Responsibilities
- Assist customers with DMV transactions including vehicle registration, license renewals, and title transfers
- Process applications, payments, and documentation accurately using state systems
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain detailed records and ensure compliance with DMV regulations
- Collaborate with team members to streamline service processes
- Provide clear guidance on DMV policies and procedures
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to handle sensitive information confidentially
- Valid Texas driver's license required
- Bilingual English/Spanish preferred