Job Description
Join our dynamic team at the California DMV and become the face of public service in San Jose! We're seeking passionate individuals to deliver exceptional customer experiences while processing vehicle registrations, driver's licenses, and ID cards. Enjoy comprehensive benefits, competitive pay, and opportunities for career growth in a supportive environment.
Responsibilities
- Efficiently process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Maintain meticulous records using specialized DMV software systems
- Resolve customer inquiries with empathy and professionalism
- Assist with bilingual services when required to serve diverse communities
- Uphold strict confidentiality standards for personal customer data
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years customer service experience
- Proficiency in data entry with 10,000+ keystrokes per hour
- Strong knowledge of California DMV regulations and procedures
- Excellent verbal communication skills in English and Spanish
- Ability to multitask in fast-paced environments
- Valid California driver's license required