Job Description
Join our dynamic team at the Texas DMV and become a vital resource for our community! We're seeking passionate Customer Service Representatives to deliver exceptional service at our Fort Worth location. Help Texans navigate driver's licenses, vehicle registrations, and titling services with professionalism and expertise. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a government-supported role. Make a tangible difference in people's daily lives while building a rewarding career.
Responsibilities
- Process driver's license renewals, ID cards, and vehicle registrations efficiently
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain accurate records using DMV software systems
- Assist with payment processing and document verification
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Proficiency with basic computer applications and data entry
- Strong communication and conflict resolution skills
- Ability to work in a fast-paced, regulated environment
- Bilingual (English/Spanish) candidates strongly encouraged to apply
- Valid Texas driver's license required