Job Description
Join Florida's premier motor vehicle agency and serve your community! We're urgently seeking passionate DMV Customer Service Representatives to deliver exceptional service in St. Petersburg. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in residents' lives. Apply today to start your rewarding career in public service!
Responsibilities
- Process driver's license, ID card, and vehicle registration transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries regarding testing schedules, appointments, and online services
- Operate state-of-the-art DMV software systems and maintain secure record-keeping
- Collaborate with team members to ensure seamless service delivery during peak hours
- Uphold strict confidentiality standards while handling sensitive personal information
Qualifications
- High school diploma or equivalent with 1+ years customer service experience
- Proficiency in Microsoft Office Suite and ability to learn specialized DMV systems
- Exceptional communication skills with ability to explain complex procedures simply
- Strong problem-solving abilities and attention to detail
- Ability to work efficiently in a fast-paced, high-volume environment
- Valid Florida driver's license required
- Bilingual (English/Spanish) candidates strongly preferred