Job Description
Join our award-winning team as a DMV Customer Service Representative in Toledo, OH! We provide all necessary equipment including ergonomic workstations, dual monitors, and specialized software to ensure your success. Enjoy competitive pay, comprehensive benefits, and a supportive environment where you'll help thousands of Ohioans with driver's licenses, vehicle registrations, and state ID services.
Why You'll Love This Role:
- Free equipment and technology provided
- Comprehensive health, dental, and vision insurance
- Generous paid time off and retirement plans
- Opportunities for career advancement
- Stable government employment with excellent job security
Responsibilities
- Process driver's license renewals, vehicle registrations, and state ID applications with precision
- Provide exceptional customer service in person and via phone inquiries
- Operate specialized DMV software and equipment efficiently
- Verify documentation and maintain accurate digital records
- Resolve customer inquiries regarding DMV procedures and requirements
- Process payments and issue permits/licenses according to state regulations
- Collaborate with team members to maintain smooth workflow
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in using computers and office software
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in documentation
- Valid Ohio driver's license
- Ability to pass background check and drug screening