Job Description
Join Nebraska's premier public service team as a DMV Customer Service Representative in Lincoln! We're offering a $2,500 sign-on bonus for qualified candidates who start before December 31st. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community. Apply today and start your rewarding career in public service!
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions
- Provide accurate information to customers via phone, email, and in-person
- Operate DMV software systems and maintain digital records
- Resolve customer inquiries and complaints with professionalism
- Verify documentation and enforce compliance with state regulations
- Collaborate with team members to ensure efficient workflow
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency in computer applications and data entry
- Strong communication and conflict resolution skills
- Ability to handle sensitive information with confidentiality
- Nebraska residency required upon hire
- Must pass background check and drug screening