Job Description
Join Ohio's premier public service team as a DMV Customer Service Representative! We provide all necessary equipment including ergonomic workstations, state-of-the-art transaction systems, and comprehensive training. Enjoy a supportive environment where you'll assist Toledo residents with vehicle registrations, license renewals, and title transfers while making a direct impact on community mobility.
Why Work With Us? • Competitive benefits package • Paid training on advanced DMV systems • Career advancement opportunities • Equipment fully provided • Schedule flexibility options
Responsibilities
- Process vehicle registrations, title applications, and driver license transactions using provided equipment
- Verify documentation accuracy and compliance with Ohio DMV regulations
- Provide exceptional customer service via in-person and phone interactions
- Utilize provided computer systems to maintain accurate transaction records
- Assist with resolving customer inquiries and processing payments
- Maintain organized workspace with provided equipment and supplies
- Adhere to security protocols for handling sensitive documents
Qualifications
- High school diploma or equivalent (required)
- Minimum 1 year customer service experience
- Proficiency with computer systems (training provided)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Valid Ohio driver's license
- Pass background check and drug screening
- Ability to stand for extended periods (equipment provided for support)