Job Description
Are you looking for a stable career where you can make a real difference in your community? We are seeking a dedicated and professional DMV Customer Service Representative to join our team in Milwaukee. In this role, you will serve as the face of our organization, helping residents navigate complex government processes with ease.
We understand that starting a new job can be expensive. That's why we are proud to offer a comprehensive benefits package including equipment provided (laptop, badge, and uniform).
Why Join Us?
- Stable employment with a government-focused organization.
- Competitive hourly wage ($18.00 - $24.00).
- Modern equipment provided for your daily tasks.
- Supportive team environment in the heart of Milwaukee.
Key Duties:
Responsibilities
- Greet and assist customers with driver’s license renewals, vehicle registrations, and title transfers in a professional manner.
- Process payments accurately using cash, credit cards, and electronic transfer systems.
- Answer incoming phone inquiries and direct calls to the appropriate departments.
- Verify documents and ensure compliance with state DMV regulations and policies.
- Maintain a clean, organized work area and ensure all provided equipment is used correctly.
- Handle sensitive customer information with the highest level of confidentiality and data integrity.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service, government, or administrative support is preferred.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Strong verbal and written communication skills with a focus on customer satisfaction.
- Ability to stand for extended periods and work efficiently in a high-volume environment.
- Must be able to obtain any necessary security clearance.