Job Description
Join Honolulu's premier public service team as an immediate-hire DMV Customer Service Representative! We're seeking dynamic professionals to transform citizen experiences at our bustling Motor Vehicle Licensing Division. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving our island community.
Why Join Us?
- Immediate start date with full-time benefits package
- Collaborative team environment with growth opportunities
- Direct impact on improving public service delivery
- Competitive compensation with annual raises
Responsibilities
- Process driver's license, vehicle registration, and title transactions efficiently
- Provide accurate information regarding DMV procedures and requirements
- Resolve customer inquiries with empathy and professionalism
- Maintain precise records using specialized DMV software systems
- Verify documentation compliance with state regulations
- Collaborate with team members to optimize service workflows
- Support special events and outreach programs as needed
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Strong communication skills in English and basic Hawaiian/Pidgin
- Ability to handle sensitive information with confidentiality
- Valid Hawaii driver's license at time of hire
- Ability to work flexible hours including occasional Saturdays
- Background check and fingerprinting required