Job Description
Join our dynamic team at Louisville Metro Services and become a vital part of our community's daily operations! We're urgently seeking passionate DMV Customer Service Representatives to deliver exceptional service to residents across Jefferson County. This is your chance to make a real impact while enjoying competitive pay, comprehensive benefits, and a supportive work environment.
Why Join Us?
- Competitive hourly wage with performance-based incentives
- Comprehensive health, dental, and vision insurance
- Generous paid time off and retirement plans
- Opportunities for career advancement within local government
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries and complaints with empathy and professionalism
- Maintain organized digital and physical records of all transactions
- Collaborate with team members to ensure seamless service delivery
- Uphold strict confidentiality standards when handling sensitive customer data
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years of customer service experience
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office Suite and customer databases
- Ability to multitask in a fast-paced environment
- Kentucky driver's license required
- Must pass background check and drug screening