Job Description
Join the heart of Massachusetts government! We're seeking motivated individuals to launch their careers in public service. No prior experience required – we provide comprehensive training and mentorship. Enjoy competitive benefits, work-life balance, and the opportunity to make a tangible impact on your community. This role offers a stable career path with growth opportunities across state agencies.
Responsibilities
- Provide administrative support to department staff including document preparation and filing
- Manage incoming communications via phone, email, and in-person inquiries
- Maintain accurate digital and physical records using state systems
- Coordinate scheduling, meetings, and office logistics
- Assist with public-facing services and citizen assistance programs
- Support data entry and basic report generation
- Collaborate with cross-functional teams on projects
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to learn new systems and procedures quickly
- Detail-oriented with organizational aptitude
- Customer service mindset and collaborative spirit
- Reliable attendance and punctuality
- Valid Massachusetts driver's license (if travel required)