Job Description
Join our mission to serve America's heroes as an Entry-Level Administrative Specialist at the VA Chicago Health Care System. This is your gateway to a rewarding federal career with comprehensive benefits, training, and growth opportunities. We seek motivated individuals ready to make a meaningful impact while developing foundational skills in public administration.
As a vital member of our administrative team, you'll support veteran services through efficient documentation management, scheduling coordination, and direct public interaction. Our structured onboarding program ensures you gain hands-on experience in federal compliance, records management, and interdepartmental communication.
Responsibilities
- Process veteran benefits applications and supporting documentation in accordance with federal guidelines
- Coordinate scheduling for medical appointments, meetings, and facility resources using VA systems
- Manage electronic and physical records with strict adherence to privacy regulations (HIPAA/VA directives)
- Respond to inquiries from veterans and their families regarding benefits and services
- Assist with preparation of official correspondence and reports for leadership review
- Support cross-functional projects requiring administrative coordination
Qualifications
- Associate's degree or higher in Public Administration, Business, or related field
- U.S. citizenship required (per federal employment regulations)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with ability to maintain accurate records
- Excellent written and verbal communication skills
- Ability to pass federal background investigation
- Basic knowledge of federal records management preferred