Job Description
Join the Social Security Administration as an Entry-Level Administrative Specialist in Austin, TX! This is your gateway to a rewarding federal career serving American citizens. We offer comprehensive benefits, competitive pay, and growth opportunities within one of America's most trusted agencies. No prior federal experience required – we provide extensive training to set you up for success.
Responsibilities
- Process and verify citizen benefit applications with precision
- Manage confidential case files and documentation systems
- Provide exceptional customer service via phone, email, and in-person
- Support data entry and record maintenance in federal databases
- Coordinate with cross-functional teams to resolve citizen inquiries
- Adhere to strict federal compliance and security protocols
- Assist with administrative tasks including scheduling and correspondence
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- US citizenship required
- Basic proficiency with Microsoft Office Suite
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Ability to pass federal background check
- Willingness to complete federal onboarding training
- Ability to work in a secure federal facility environment