Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Raleigh, NC. We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This role offers comprehensive benefits, training opportunities, and a clear pathway for growth within federal service. Join our dedicated team and make a meaningful impact while gaining invaluable experience in public administration.
Responsibilities
- Process veteran benefits claims with accuracy and attention to detail
- Provide exceptional customer service to veterans and their families via phone and in-person
- Maintain confidential records using federal compliance standards
- Support data entry and document management systems
- Assist with administrative tasks including scheduling and correspondence
- Collaborate with cross-functional teams to ensure efficient operations
- Participate in ongoing training on federal regulations and procedures
Qualifications
- High school diploma or GED required; associate's degree preferred
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with ability to manage multiple tasks
- Excellent communication and interpersonal abilities
- Detail-oriented approach with high accuracy standards
- Willingness to learn federal policies and procedures
- Basic knowledge of veteran affairs systems (training provided)