Job Description
Launch your federal career with the Social Security Administration in Baltimore! We're seeking motivated entry-level professionals to support our mission of delivering critical benefits to Americans. Join a collaborative team where you'll gain invaluable experience in public service while enjoying competitive pay, comprehensive benefits, and clear growth pathways.
Responsibilities
- Provide administrative support including document processing, filing, and data entry
- Assist with citizen inquiries via phone and in-person at our Baltimore office
- Manage scheduling, correspondence, and office communications
- Support records management and document retention procedures
- Collaborate with cross-functional teams on project initiatives
- Maintain compliance with federal regulations and agency policies
Qualifications
- U.S. citizenship (required for federal positions)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Ability to pass federal background check
- Customer service experience (preferred)