Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in San Jose! We're seeking motivated entry-level professionals to support our mission of serving America's veterans. This full-time position offers competitive benefits, career advancement opportunities, and the chance to make a meaningful impact. Enjoy a modern work environment with flexible scheduling and comprehensive training programs.
Responsibilities
- Process veteran benefit applications and documentation with strict accuracy
- Manage electronic records using VA-specific systems and databases
- Respond to veteran inquiries via phone, email, and in-person channels
- Assist with scheduling, data entry, and report generation
- Coordinate with internal departments to resolve benefit-related issues
- Maintain compliance with federal regulations and privacy standards
- Support outreach initiatives for veteran services
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to pass federal background investigation
- Excellent written and verbal communication abilities
- Customer service mindset with problem-solving aptitude
- Willingness to complete federal training certifications