Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Harrisburg, PA! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time position offers comprehensive benefits, career growth opportunities, and the chance to make a tangible impact on veterans' lives. No prior federal experience required – we provide on-the-job training and mentorship to help you succeed.
Join our collaborative team in a modern, accessible workplace with flexible work options. As an equal opportunity employer, we value diversity and are committed to creating an inclusive environment where all employees can thrive.
Responsibilities
- Provide administrative support to veteran service officers and program specialists
- Process and maintain confidential veteran benefit applications and documentation
- Coordinate scheduling, correspondence, and record-keeping for assigned teams
- Assist with data entry, filing, and document management using VA systems
- Respond to inquiries from veterans, families, and stakeholders with professionalism
- Support outreach initiatives and community engagement activities
- Collaborate with cross-functional teams to ensure program compliance
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle confidential information with discretion
- Customer service mindset with problem-solving aptitude
- Pass background investigation and security clearance process