Job Description
Join the nation's largest federal agency supporting veterans! We're seeking motivated individuals to start their careers in public service with no prior experience required. This entry-level role offers comprehensive training, competitive benefits, and a clear path for advancement within the federal government. Work in a mission-driven environment where your contributions directly impact veterans' lives.
Responsibilities
- Process and maintain accurate veteran benefit records using federal databases
- Provide courteous assistance to veterans and their families via phone/in-person inquiries
- Support document preparation, scanning, and filing according to federal guidelines
- Coordinate with internal teams to resolve benefit-related issues
- Participate in ongoing training programs to develop federal compliance knowledge
- Assist with data entry and quality control for veteran applications
- Support outreach initiatives for veteran services in Oklahoma
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship required
- Basic computer proficiency (Microsoft Office Suite)
- Strong attention to detail and organizational skills
- Ability to pass federal background check
- Excellent written and verbal communication skills
- Willingness to complete federal training certifications
- Team-oriented mindset with customer service focus