Job Description
Launch your career in public service with the U.S. Department of Veterans Affairs! We're seeking motivated entry-level professionals to join our Minneapolis team. This full-time position offers competitive federal benefits, professional development, and the opportunity to make a tangible impact on veterans' lives. No prior federal experience required – we provide comprehensive training to set you up for success.
As a federal employee, you'll enjoy health insurance, retirement plans, paid leave, and flexible work arrangements. Our Minneapolis facility is conveniently located near public transit and offers a supportive, mission-driven environment.
Responsibilities
- Process and maintain veteran benefit documentation with precision
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Assist with data entry and record-keeping using federal systems (e.g., VBA, VISTA)
- Coordinate with internal teams to resolve benefit inquiries and case management
- Support outreach initiatives for veteran community engagement
- Adhere to all federal regulations, privacy laws (HIPAA, FOIA), and agency policies
- Participate in continuous training programs for professional growth
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Basic knowledge of administrative procedures and record management
- Pass pre-employment background check and drug screening
- Valid Minnesota driver's license (if required for local travel)