Job Description
Join the U.S. Department of Veterans Affairs as an Entry-Level Federal Program Specialist in Columbus, OH. Launch your public service career supporting veterans' benefits and healthcare programs. This role offers comprehensive training, federal benefits, and growth opportunities within one of America's most respected agencies. Help make a meaningful impact while building a stable career with competitive compensation and exceptional work-life balance.
Responsibilities
- Process veterans' benefit applications with attention to accuracy and compliance
- Communicate with veterans and stakeholders regarding program eligibility and requirements
- Maintain detailed case records in federal databases (e.g., VBA systems)
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Participate in continuous training on federal regulations and VA programs
- Support outreach initiatives to improve veteran service accessibility
Qualifications
- U.S. citizenship (required for federal employment)
- Associate's degree or equivalent combination of education/experience
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Pass background investigation and security clearance process
- Commitment to serving veterans with empathy and cultural competence