Job Description
Join the Social Security Administration as an Entry-Level Claims Specialist and make a direct impact on the lives of Americans. This is a rare opportunity to launch your career in federal public service while working in San Jose's thriving innovation hub. You'll handle complex Social Security claims with integrity and precision, serving vulnerable populations during critical life moments.
Our San Jose office offers unparalleled career growth, comprehensive benefits including federal health insurance and retirement plans, and a supportive team environment. No prior federal experience required – we provide extensive training for motivated candidates committed to public service excellence.
Responsibilities
- Process and adjudicate Social Security retirement, disability, and survivor claims with 100% accuracy
- Conduct detailed interviews to gather claimant information and verify documentation
- Explain complex benefit programs and eligibility requirements to claimants
- Maintain meticulous case records in federal compliance systems
- Collaborate with medical and vocational experts to resolve complex cases
- Respond to congressional inquiries and public benefit information requests
- Participate in ongoing training to master evolving federal regulations
Qualifications
- U.S. citizenship required
- Associate's degree or 60 college credits (Bachelor's preferred)
- Strong attention to detail and data verification skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality
- Proficiency in Microsoft Office and case management systems
- Pass federal background investigation and drug screening
- Spanish bilingual skills highly desirable