Job Description
Join the Social Security Administration as an Entry-Level Claims Specialist and make a tangible impact on millions of Americans' lives. This federal position offers unparalleled job security, comprehensive benefits, and structured career advancement in San Francisco's vibrant civic landscape. You'll be part of a mission-driven team ensuring accurate benefits distribution while receiving specialized training in federal regulations and case management.
Why This Role?
- Competitive federal salary with locality adjustments
- Full benefits package including health insurance, retirement plans, and paid leave
- Loan forgiveness eligibility through PSLF program
- Professional development through federal training academies
- Work-life balance with flexible scheduling options
Responsibilities
- Review and process retirement, disability, and survivor claims with 99.8% accuracy
- Interpret complex federal regulations (Social Security Act, Title II/VI) for claimants
- Conduct thorough case investigations and documentation
- Provide clear benefit explanations to diverse stakeholders
- Collaborate with medical and vocational experts for complex cases
- Maintain secure case files and confidentiality protocols
- Participate in continuous training on policy updates
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- US citizenship and eligibility for federal employment
- Proficiency with Microsoft Office Suite and case management systems
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Basic understanding of federal benefits programs
- Pass background investigation and security clearance