Job Description
Join the Social Security Administration as an Entry-Level Federal Clerk in Memphis, TN! Launch your public service career with competitive benefits, comprehensive training, and opportunities for advancement. We're seeking dedicated individuals to support our mission of delivering critical benefits to millions of Americans. Enjoy a stable work environment, professional development, and the pride of serving your community. U.S. citizenship required.
Responsibilities
- Process and verify Social Security applications with precision and attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain accurate digital and physical records in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex benefit cases
- Support administrative tasks including data entry, filing, and document management
- Participate in ongoing training to master SSA policies and procedures
- Assist with public outreach initiatives to promote benefit awareness
Qualifications
- High school diploma or equivalent (GED) required
- U.S. citizenship is mandatory for federal employment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Basic knowledge of record-keeping principles
- Pass pre-employment background check and drug screening
- Valid Tennessee driver's license preferred