Job Description
We are seeking motivated individuals to join our growing team as Federal Pension Plan Specialists. This is an excellent opportunity for recent graduates or career changers looking to start a stable career in the public sector. No prior experience in pension management is necessary; we provide comprehensive on-the-job training.
Why Join Our Team?
- Competitive salary and benefits package.
- Access to a robust Federal Pension Plan and retirement benefits.
- Work-life balance with standard government hours.
- Career advancement opportunities within the agency.
Role Overview:
As a Federal Pension Specialist, you will play a crucial role in assisting federal employees with their retirement planning and benefits administration. Your primary focus will be ensuring accurate processing of pension applications and providing exceptional customer service to stakeholders.
Responsibilities
- Assist federal employees in navigating the pension application process and retirement paperwork.
- Review and verify pension documentation for accuracy, compliance, and completeness.
- Communicate complex pension plan details and calculations to clients in a clear, professional, and empathetic manner.
- Update and maintain accurate, confidential records in the federal database system.
- Conduct initial screening interviews to gather necessary client information for benefit claims.
- Collaborate with the HR team and other departments to resolve benefit inquiries and discrepancies.
- Stay updated on federal regulations and pension policy changes to ensure compliance.
Qualifications
- Must be a U.S. Citizen.
- High School Diploma or GED equivalent (Associate’s degree preferred but not required).
- Strong attention to detail and organizational skills.
- Basic computer proficiency and typing speed (30+ WPM).
- Ability to pass a standard background check and drug screening.
- Excellent interpersonal and verbal communication skills.
- Willingness to undergo federal onboarding training and pass certification exams.